www.respctyourself.gr is an online shop, which is based in Athens, Greece (Tax No:035119312).
Please ensure that you are in agreement with the below mentioned terms and conditions prior to proceeding with any transaction / communication via our online shop.
The on line shop reserves the right to amend or renew the terms and conditions relating to any exchange of communication via our online shop www.respectyourself.gr. The on line shop is responsible for ensuring the users are made aware of any amendments in the use of the aforementioned. Amendments in the terms, does not affect orders already placed.
Products & Services
www.respectyourself.gr is bound to ensuring that any information provided on the online shop is valid with regard to characteristics and descriptions of products as well as with regard to services rendered. We are not liable for any technical or typographical errors that may have escaped our attention or have occurred unintentionally or due to any downtime of the site on grounds beyond our control or jurisdiction.
The on line shop of www.respectyourself.gr is not responsible for any technical problems that may occur to users when they attempt to access the website, during its use and any other issues related to the operation or compatibility of their own systems infrastructure when using the website. Additionally, RESPECT YOURSELF has no liability for acts or omissions of third parties and particularly unauthorized third party interventions to products and / or services and / or information available via its site.
The www.respectyourself.gr website is the official website. All content of the website, posted by www.respectyourself.gr, including images, graphics, photographs, texts, services and products are the property of www.respectyourself.gr or under licensed use, and protected by the relevant provisions of Greek law, European law and international conventions. The names, images, logos and distinctive features representing www.respectyourfels.gr and / or third parties contracted with them and the products or services are exclusive trademarks and trademarks of www.respectyourself.gr or third party associated and are protected by Greek, European and international trademark laws, and industrial and intellectual property and unfair competition. Unauthorized use of the shop is prohibited, as is any downloading, storing or copying of account information for the benefit of any commercial use.
The use of data mining tools, robots or other extraction tools and data collecting, is prohibited.
The website or any part of it cannot be used, reproduced, duplicated, copied, sold, or visited, for commercial purposes without the prior written consent of www.respectyourself.gr.
Users of the www.respectyourself.gr website agree not to use the online shop for sending via e-mail or otherwise transmitting any content that is unlawful, harmful, threatening, abusive, harassing, libelous, defamatory, vulgar, obscene, that violates the privacy of another, shows empathy, or is racial, ethnic or other discrimination, may cause harm to minors in any way, not be transmitted under the law or contractual relations or management (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or covered by confidentiality agreements) infringes any patent, trademark, trade secret, copyright or other proprietary rights of others, contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or inhibit the operation of any computer software or hardware , intentionally or unintentionally violates existing Greek and EU legislation and its provisions, or that may be harmful to others in any way.
Personal Data Safety
www.respectyourself.gr recognizes the importance of the issue of security of personal information and online transactions and takes all necessary measures with the most modern and advanced methods to ensure maximum safety. All information relating to personal information and transactions are secure and confidential. The safety of the online shop of www.respectyourself.gr, is achieved through the following methods:
There are 2 codes used to identify oneself: Login (username) and Personal Secret Security Code (password), both of which are required to be entered every time, so as to ensure absolute security to a user’s personal information.
The system allows the ability to modify the Personal Identification Security Code (password) and e-mail address (e-mail) as often as desired. The only one who has access to a user’s information is the user himself, which is via the above code and the user is solely responsible for maintaining the secrecy and protecting its access by third parties. In case of loss or possible exposure to a third party, please contact us immediately, otherwise the online shop www.respectyourself.gr is not responsible for the use of a password by an unauthorized person. We recommend for security reasons, that the user changes his / her password regularly and avoids using the same codes and easily detectable password (for example, date of birth). We also recommend that a combination of letters, numbers and symbols are used, to create a password.
All information transmitted by the user / member via www.respectyourself.gr is confidential and we have taken all necessary measures to use them only to the extent necessary in the context of the servicee rendered. Some of the measures taken are the following:
Only authorised personnel have access to information of transactions and only when such a need is necessary. For example, for the processing of customer requests / orders.
Respectyourself.gr does not disclose customer information and transactions, unless written authorisation from the user or member is provided, or via a court order or via a public authority request.
In the event that www.respectyourself.gr uses third parties to support its systems, we guarantee confidentiality.
Notwithstanding the provisions of Section 7 (below), which is in regard to personal data, you can request any information maintained and make any corrections in errors providing the necessary legal documentation as justification.
For a user’s own safety, please handle all information provided through our services as confidential and secret, and they should not be disclosed to third parties.
Privacy & Personal Data
During the use of our website, www.respectyourself.gr for a transaction or placing an order, you may be asked to provide personal information (for example: name, surname, address, contact details, etc), which is essential for the processing of your order or to provide our services. Any personal data on the pages and services of the website of www.respectyourself.gr, is kept solely for reasons relating to customer transactions with ourselves, the improvement of our services and ensuring the functionality of our services and they may not be used by any third party (except as provided by law to relevant authorities).
In any case, Respectyourself.gr personnel having access to user personal information, are authorized to do so, and any unauthorized access to customer personal data is prohibited. Every reasonable step is taken to ensure the safety of personal data. Personal information may be communicated to associate companies which provide www.respectyourself.gr with services such as is the case of courier delivery, but always under conditions that fully ensure that there is no unlawful processing of personal data.
For any queries related to the above issues please contact us by using the special contact form provided at the link.
At any time, the user reserves the right to update or refuse any further processing of data in accordance with the legislation on the protection of personal data.
The on line shop www.respectyourself.gr makes every effort to provide high quality products and services, we although cannot exclude cases of errors in pricing and product characteristics, website downtime or ‘human’ errors when updating / displaying the value or description of a product. For the safety and efficiency of your online purchases we invite to contact us in the event that you find a product that is offered at an unusually low or high price before proceeding with an order.
After entering an order, you will receive an automated email in which are indicated the details of the order as entered. After the processing of the order you will receive a second confirmation email and the products will be dispatched. From this point of on, there is a binding contract between ourselves and the customer.
During the progress of order fulfillment, you will receive a series of automated messages which will indicate the progress of the order. These messages relate to the following steps: order processing the order, collection & packaging, issue of receipt / invoice, delivery to the courier company. The automated messages may end up in your 'Spam', so please check regularly in this folder, add the email address www.respectyourself.gr to your “safe addresses” and check that you have not incorrectly spelt your email address on registration.
In the event that we are unable to fulfill an order due to missing items, we will always contact you via email, prior to sending your order.
There is no way to disable the automated order updates, the mission of which is a prerequisite for the proper fulfillment of your order. It is the user’s responsibility, in the event that he/she does not receive these messages, to advise us immediately, according to the general conditions governing our binding contract. Orders are delivered as soon as possible and within no more than 5 days from order intake and confirmation. The only exception, is about orders outside Greece which depends on the delivery company concerning the time of delivery.
Refunds & Exchanges
Orders Shipped: If a customer wishes to exchange or return a product, please ensure that it is returned within 14 days from date of shipment, and it should be accompanied by a photocopy of the receipt / invoice.
The returned item must be unused, and in the perfect condition in which it was received, as well as the product’s packaging, packaging materials and special markings (tags, instructions, etc). Please place the product and the manufacturer's packaging in extra packaging or wrapping, in order to ensure that the product and its packaging, is protected from damage during the return process. Products on sale cannot be returned. No cash refunds, Returns are accepted only if sent as registered mail to the address: Returns dept., RESPECT YOURSELF P.O. Box. 50007, ATHENS GREECE POSTAL.CODE 11102
If the above conditions are met, inform www.respectyourself.gr the reason of your decision via email. In case of exchange of a product specify the other product you want to have exchanged. If it is the same or another product of equal value, you pay the postal coast. In case you exchange it with one of greater value you have to pay the price difference as well as the postal cost. The initial shipping and packaging costs and the costs of returning the product are non-refundable. Please ensure the instructions for returns are adhered by, thereby ensuring that your returned item will be accepted.
Faulty / Defective Product - Supplier & Seller Responsibility
a) The producer of every product that a customer purchases is liable for any defective products.
b) www.respectyourself.gr has all the obligations towards the customer, as indicated by the Civil Code. In case of a defective product we have sold, a customer can (i) request for repair without additional charge, replacement with another item unless this is impossible or requires a disproportionate expenditure (ii) to ask for a price reduction and (iii) to withdraw from the binding contract unless the defect is immaterial. The above obligations do not apply if the defect has occurred due to improper use. In all cases, any defective items returned, must be accompanied by the necessary documentation, i.e. purchase receipt / invoice, etc.
In addition to the provisions of Withdrawal as indicated in Article 9, the cancellation of orders may additionally be made in the following case: Before you complete the order, during the electronic order process you can go back «back» and remove the quantities of products from your cart by clicking the button "remove".